Q. Can I exchange my online order?
At this stage we are unable to facilitate exchanges via postal mail through our online warehouse. However, you can exchange your online order at any of our UNIQLO stores.
If you are unable to visit a UNIQLO store please return your item to us via postal mail for a refund and place a new order online for the required size or colour. If you need any support returning an item please contact our friendly Customer Care Team via our Contact Us page.
If you are unable to visit a UNIQLO store please return your item to us via postal mail for a refund and place a new order online for the required size or colour. If you need any support returning an item please contact our friendly Customer Care Team via our Contact Us page.
Contact UNIQLO Australia
By Chat
*LIVE CHAT: 10am-5pm AEDT Mon to Sun
Closed: Public Holidays
Closed: Public Holidays
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Customer Care Operating hours:
Monday - Friday: 9am - 5pm AEST
Saturday / Sunday / Public Holidays: Closed
Monday - Friday: 9am - 5pm AEST
Saturday / Sunday / Public Holidays: Closed
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