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Q. Delivery Information

DISPATCH DELAYS - August 2022:
We will be undertaking stocktake between 6th -9th August, and during this time we will not be dispatching orders. Please allow 2-3 business days from 9th August for your order to be dispatched and for your tracking information to update. We sincerely apologise for any inconvenience this may cause.


SHIPPING COSTS
We offer free shipping for all orders over $75.
For orders below $75 we charge a $7.95 shipping fee for Standard Post.

STANDARD DELIVERY TIMES:


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TRACKING YOUR ORDER:

Our online orders are shipped all across Australia with the CouriersPlease courier network in metropolitan areas and Australia Post's eParcel network in regional areas. Delivery lead times are as above.

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For the most up to date information, enter your tracking number that starts with  '339QT' on the link below. 

Australia Post Tracking

For orders shipped with Australia Post, please note that if there is a safe place available to leave your order (letterbox, private veranda) it may be delivered via SafeDrop if you’re not available to sign for it. If the area is not deemed to be safe, the driver will use their discretion to not leave the parcel and deliver to a local post office for collection.

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For the most up to date information, enter your tracking number that starts with a 'CP' on the link below.

CouriersPlease Tracking

For orders shipped with CouriersPlease, delivery can be made to a PUDO (Pick Up Drop Off) location (including service stations, newsagents, shopping centres and more), provide authority to leave, delivery to an alternate address, nominate a neighbour and even reschedule to an alternative date. Details can be found in the initial shipping confirmation email from CouriersPlease.



Frequently Asked Questions
  • How can I track my order? 

    We've made it as easy as possible to track your order online. Once your order has been shipped from our warehouse, you will receive an email from us and Shippit with your tracking details and estimated delivery date. However, tracking your parcel directly through Australia Post or CouriersPlease websites will show you the most recent tracking and estimated delivery dates. We will also notify you via email or SMS when your package is in transit and ready for delivery so you're kept up to date.

  • Do you ship to New Zealand? 

    Unfortunately, we do not ship to New Zealand at the moment. Please stay tuned to our Facebook page and website for future details!

  • Do you offer international shipping?

    No. Unfortunately, we are only shipping to Australia at this time. If you are staying in other countries, please check out the rest of our UNIQLO sites via "STORES" at the top of our website.

  • When will my Click & Collect order be delivered to store?

    You will receive an email as soon as your order has been shipped to store, and another when it is awaiting collection.

    3-6 business days – NSW & QLD

    2-4 business days – VIC 

    7-10 business days – WA stores

    Please click here to view the Click and Collect delivery times.

NEED HELP?
Our Customer Care team are always here to help and if you have any enquiries regarding delivery please Contact Us.

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