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Q. HEATTECH Hot or Cold Promotion

For any enquiries regarding the Hot or Cold game please contact win@uniqlo-heattech.com.au.
For any enquiries regarding code redemption or orders please contact our Customer Care team.

TERMS AND CONDITIONS FOR THE UNIQLO HEATTECH “Hot or Cold” PROMOTION

1.    This Promotion is organised by UNIQLO Australia Pty Ltd (ABN 36 161 922 103) of Level 15, 385 Bourke Street, Melbourne, Victoria 3000 (contact number - 03 9909 2702) (“Promoter”).

2.    By submitting an entry, you confirm that you have read and understood, and agreed to abide by, the following conditions of entry, including how to enter and prize details (“Terms and Conditions”). The Promoter may in its discretion refuse to award any prize to any Eligible Entrant who fails to comply with these Terms and Conditions.

3.    Entry to the Promotion is only open to residents of Australia aged 18 years old or older (“Eligible Entrants”).

4.    Entries cannot be submitted on behalf of any other person.

5.    The promotion is valid within the whole of Australia.

6.    In each case, entries will be deemed to be accepted at the time the entry is received only by the Promoter, via its servers and not at the time of transmission by the Eligible Entrant. The Promoter accepts no responsibility for any entries not received by the Promoter or delays in the delivery of the entries that may interfere with an entrant’s ability to participate in the Promotion due to technical disruptions, network congestion or for any other reason.

7.    The Promoter, its agents, affiliates or representatives will not be liable for any lost, late or misdirected entries. The Promoter cannot accept responsibility for any entry not received and assumes no responsibility for any failure to receive an entry, inaccurate information or for any loss, damage or injury as a result of technical/telecommunications failures or security breaches.

8.    The Promotion is not valid in conjunction with any other offer from the Promoter.

9.    The Promotion commences at 10.00am (AEST) on 15th July 2020 and concludes at 23.59pm (AEST) on the 19th July 2020 (“Promotion Period”).

10.    No entries will be accepted outside the Promotion Period.

11.    Valid entries submitted to this Competition, dependent on the respective conditions, will be entered into one of three Awards Groups.

 
a.    Instant Win: Each calendar day at 10am (AEST) during the Promotion Period, 2,000 Free HEATTECH Product Vouchers will be made available (the “Prize Pool”), which includes 200 UNIQLO Online Store Vouchers for Remote Entrants as set out in paragraph 11b below. Each unique and eligible entry received when there are unallocated prizes in the Prize Pool will be allocated a single Prize. Entries which receive a Prize as part of the Instant Win, will not be eligible for another Instant Win, but can continue to enter the Sweepstakes (point 11c). Instant Wins are limited to one per unique entrant per Promotion Period.
 
b.    Instant Win - Remote Entrants: Each eligible entry is required to include the Australian Postal Code of the entrant. Using this information, The Promoter will determine the distance between the gazetted central point of the geographic area associated with that Postal Code and the gazetted central point of the nearest city from the list: Sydney, Brisbane, Melbourne and Perth. If that distance is 100 kilometres or greater, then each unique and eligible entry in this Instant Win - Remote Entrants received when there are unallocated prizes in the Prize Pool for this Instant Win - Remote Entrants will be allocated a unique UNIQLO Online Store Voucher which can be redeemed when making a purchase through the UNIQLO Online Shop (https://www.uniqlo.com/au/store/).
 
c.    Sweepstakes: In the event that an Eligible Entrant fails to secure one of the Instant Win prizes (Points 11.a. or 11.b.), or has already been allocated an Instant Win Prize, they will be awarded one entry into the Sweepstake draw to win 1 of 5 x UNIQLO $200.00 Online Product Vouchers. Winners will be drawn Monday 20th July 2020 at 2pm (AEST), and winners will be contacted via email on Wednesday 22nd July 2020. The winners of the Sweepstake Prizes will be selected by The Promoter, randomly from the pool of Sweepstake Entrants. The draw will be conducted through an approved electronic drawing system (http://www.randomdraws.com.au). No more than one Sweepstake Prize will be awarded to any unique entrant. However any Entrant may enter the sweepstake as many times as they wish. The UNIQLO $200.00 Online Product Vouchers are only valid online (https://www.uniqlo.com/au/store/).

12.    To enter Eligible Entrants must:
 
a.    Visit the UNIQLO HEATTECH Hot or Cold website: https://uniqlo-heattech.com.au/ 
 
b.    Read the instructions on how to play the Hot or Cold game.
 
c.    Play the game in accordance with those instructions, completing all levels successfully and comply with all requirements during the Promotional Period.
 
d.    Watch the promotional HEATTECH video. 
 
e.    Provide their details through the provided online form, completing all required fields and successfully submit the form.
 
f.    They will then receive a message via email through the email address they provided:
 
i.    If the Eligible Entrant has won a Free HEATTECH Product Voucher (See Section 16), they will receive an email containing a unique code which must be redeemed in-store.
 
ii.    If the Eligible Entrant has won a UNIQLO Online Store Voucher (See Section 18), they will receive an email containing a unique code which must be redeemed through the UNIQLO Online Store (https://www.uniqlo.com/au/store/) .
 
iii.    If the Eligible Entrant has received an entry in the Sweepstake, they will receive an email notifying them of this entry.
 
13.    Each Eligible Entrant is limited to one Free HEATTECH Product Voucher during the Promotional Period.

14.    Each Eligible Entrant is able to enter the Sweepstake as many times as they wish during the Promotional Period.

15.    The Total Maximum Prize pool will not exceed $200,000.00. All monetary figures in these Terms and Conditions are in Australian dollars, inclusive of GST and based on the recommended retail value at the time of printing. The Promoter accepts no responsibility for any variation in the value of the prizes. 

 
a.    10,000 x UNIQLO Free HEATTECH Product Vouchers, of which 1000 are UNIQLO Online Store Vouchers (2,000 x UNIQLO Free HEATTECH Product Vouchers per day across 5 days, of which 200 per day are UNIQLO Online Store Vouchers). Each Voucher can be redeemed for a single Eligible UNIQLO HEATTECH Product (listed below) up to a maximum value of $19.90 either in-store (in the case of a UNIQLO Free HEATTECH Product Voucher) or online (in the case of a UNIQLO Online Store Voucher). The maximum value of all Free HEATTECH Product Vouchers is $199,000.00. Each of the following is an Eligible UNIQLO HEATTECH Product: 
 
WOMEN’S HEATTECH 
W's HEATTECH crew neck long sleeve T-shirt$19.90
W's HEATTECH scoop neck long sleeve T-shirt$19.90
W's HEATTECH turtle neck long sleeve T-shirt$19.90
W's HEATTECH scoop neck short sleeve T-shirt$14.90
W's HEATTECH sleeveless top$14.90
W's HEATTECH camisole$14.90
W's HEATTECH leggings (non-knitted)$19.90
W's HEATTECH tights (non-knitted)$14.90
 
MEN’S HEATTECH 
HEATTECH crew neck long sleeve T-shirt$19.90
HEATTECH V neck long sleeve T-shirt $19.90
HEATTECH crew neck short sleeve T-shirt        $14.90
HEATTECH V neck short sleeve T-shirt$14.90
HEATTECH long johns$19.90

 
b.    5 x UNIQLO $200.00 Online Product Vouchers equating to a total value of $1,000.00.

16.    To redeem the Free HEATTECH Product Voucher Eligible Entrants will need to:
 
a.    Visit any UNIQLO store within Australia [(including UNIQLO “Pop Up” stores)]. Prizes can’t be redeemed via online.

b.    Select a single Eligible men’s or women’s UNIQLO HEATTECH ‘warm’ innerwear product (listed in 15a) up to a value of $19.90.

c.    Present the Free HEATTECH Product Voucher received from UNIQLO via email at the point of sale.

d.    No change or credit will be made or rendered for any difference between the value of the voucher and the price of the product purchased. Any outstanding value will be voided immediately on the purchase being completed. One HEATTECH item per voucher. No change given. Valid for one time redemption only. Certain styles and colours available while stocks last. HEATTECH item cannot be varied or exchanged (unless faulty) and cannot be redeemed or refunded as cash, credit or equivalent. 

e.    Cannot be used in conjunction with any other offer (including limited offers). Not valid on sale items. 

f.    Promo code expires 30th August 2020 and must be redeemed by close of business on 30th August 2020.

 
17.    To redeem the UNIQLO $200.00 Online Product Voucher Eligible Entrants will need to:
 
a.    Visit the UNIQLO Online Store https://www.uniqlo.com/au/store/

b.    The Product Voucher will provide Eligible Entrant with $200.00 to spend online.

c.    Select any number of UNIQLO products up to a value of $200.00. This can also be used in conjunction with a larger purchase that exceeds the $200.00 voucher limit. Valid on sale items.

d.    Prize cannot be claimed in store. ‘Voucher Codes’ expires on 30th August 2020 23:59 AEST and must be redeemed prior to this time.

e.    Free shipping included on online purchase.
 
18.    To redeem the Free HEATTECH Product Voucher online, Eligible Entrants will need to:
 
a.    Visit the UNIQLO Online Store https://www.uniqlo.com/au/store/ 

b.    Select a single Eligible men’s or women’s UNIQLO HEATTECH ‘warm’ innerwear product (listed in 15a) up to a value of $19.90.

c.    Provide the UNIQLO Online Store Voucher during checkout on the UNIQLO Online Store to redeem the selected Eligible UNIQLO HEATTECH Product.

d.    No change or credit will be made or rendered for any difference between the value of the voucher and the price of the product purchased. Any outstanding value will be voided immediately on the purchase being completed. One HEATTECH item per voucher. No change given. Valid for one-time redemption only. Certain styles and colours available while stocks last. HEATTECH item cannot be varied or exchanged (unless faulty) and cannot be redeemed or refunded as cash, credit or equivalent. 

e.    Prize cannot be claimed in store. Cannot be used in conjunction with any other offer (including limited offers). Not valid on sale items. 

f.    ‘Voucher Codes’ expires on 30th August 2020 23:59 AEST and must be redeemed prior to this time.

g.    Free shipping included on online purchase.  

 
19.    The Free HEATTECH Product Voucher for each Eligible Entrant can only be redeemed once, and only in one transaction. The UNIQLO $200.00 Online Product Voucher can only be redeemed once, and only in one transaction. The UNIQLO Online Store Voucher can only be redeemed once, and only in one transaction.

20.    All vouchers are subject to the terms and conditions imposed by the Promoter including period of validity. 

21.    The Promoter takes no responsibility and provides no guarantee that the winning Eligible Entrants preferred size, style or colour will be available.

22.    Each Eligible Entrant will be notified by the email address provided in their entry within 2 hours of winning a prize. This only includes the Free HEATTECH Product Voucher & UNIQLO Online Store Voucher. 

23.    The Free HEATTECH Product Voucher that is emailed to the Eligible Entrant must be presented in-store before close of business on 30th August 2020 for the winning Eligible Entrants to be able to collect their HEATTECH product. If a winner does not collect or redeem their prize on or before 30th August 2020, their entry will be deemed invalid and they will forfeit the prize and receive no alternative prize. 

24.    The UNIQLO $200 Online Product Voucher and UNIQLO Online Store Voucher (for entrants that are beyond the 100km radius as per point 11b) that is emailed to the Eligible Entrant must be redeemed via the Promoters online store by the 30th August 2020 23:59pm AEST (https://www.uniqlo.com/au/store/). If a winner does not collect or redeem their prize on or before 30th August 2020, their entry will be deemed invalid and they will forfeit the prize and receive no alternative prize. 

25.    Entries not completed in accordance with these Terms and Conditions or are incomprehensible or incomplete will not be valid and will not be included in the Promotion.

26.    Directors, officers, management and employees (and the immediate families of directors, officers, management and employees) of the Promoter, or of any agencies their immediate families, and any agencies, retailers and suppliers directly associated with this Promotion are ineligible to enter the Promotion.

27.    The Promoter’s decision in relation to any aspect of the Promotion is final, including any disqualification of any entry in the Promoter’s absolute discretion.

28.    All entries become the property of the Promoter. All entries will be entered into a database and if Entrants consent through opting in, UNIQLO can use the Entrants' names and addresses for future promotional, marketing and publicity purposes. Entrants can request access to or correction of their details by contacting the Promoter on +61 (0) 3 9629 3883 or emailing customerservice@uniqlo.com.au. All personal information will be securely stored by the Promoter and handled in accordance with the Promoter’s Privacy Policy. Visit https://faq-au.uniqlo.com/articles/en_US/FAQ/Our-Privacy-Policy?_ga=2.67660503.736041274.1592176295-565278703.1584510669 for the Promoter’s Privacy Policy.

29.    The Promoter reserves the right to verify the validity of entries and to disqualify any entry which, in the opinion of the Promoter, includes objectionable content, profanity, potentially insulting, inflammatory or defamatory statements, disqualify any Eligible Entrant who tampers with the entry process, who submits an entry that is not in accordance with these Terms and Conditions, or who has, in the opinion of the Promoter, engaged in conduct in entering the promotion which is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or the Promoter. The Promoter reserves the right to disqualify a winner if the Promoter becomes aware that the winner and/or the winners entry are of a type described in this clause.

30.    All prizes, or any unused portion of a prize, are not transferable, upgradable, divisible, and exchangeable and are not redeemable for cash. The Promoter takes no responsibility for any variation in the value of the prizes or if the winning Eligible Entrant’s preferred style, size or colour is unavailable.

31.    Promoter shall not be liable for any costs, loss or damage whatsoever which is incurred or suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained as a consequence of your participation in the Promotion, including claiming the prize, any lost, late or misdirected entries, in connection with your use or misuse of any prizes, except for any liability which cannot be excluded by law. Nothing in these conditions restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).  Once prizes have left Promoter’s premises, Promoter and their associated agencies take no responsibility for prizes damaged, delayed or lost in transit.

32.    Unless expressly stated in these Terms and Conditions, all costs and expenses associated with the prizes for the Promotion are the responsibility of the Eligible Entrant.

33.    If for any reason, this competition is not capable of running as planned, Promoter reserves the right, in its sole and absolute discretion, to take any action that may be available and to cancel, terminate, modify or suspend the Promotion in whole or in part, subject to the approval of the relevant gaming authorities if required.  If any act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligations. 

34.    The Terms and Conditions are governed by and are to be construed in accordance with the laws applicable in laws of Victoria. 

35.    Authorised under:

ACT Permit Number:     ACT TP 20/00837.1 

NSW Permit Number:     LTPS/20/44147

SA Licence No:     T20/726

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