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Q. I need to change or amend my delivery address

Due to the fast paced nature of our warehouse we unfortunately cannot guarantee amendments can be made once an order has been submitted. However, you do have a 30 minute window from when you place your order to cancel it. If your address is incorrect, we would recommend cancelling your order within 30 minutes and placing a new one.  

If you were unable to cancel your order within 30 minutes, please get in touch with our friendly Customer Care Team via our Contact Us page.

For orders that have already been shipped with CouriersPlease, you can manage your delivery options through the CouriersPlease tracking tool and select an alternate address or even a drop off at a nearby PUDO (Pick Up Drop Off) location. These details and links will be included in the initial dispatch email received from CouriersPlease.

For orders that have already been shipped with Australia Post, you can manage your delivery options through your MyPost account. MyPost allows redirection to a new address, post office and Parcel Locker's across the entire Australia Post network. Simply set up a free account to manage all your UNIQLO and other online deliveries.


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