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Q. +J Autumn/Winter Collection

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Our +J Autumn/Winter collection will launch in Australia on Thursday April 28th 2022
You can preview the collection at the following link - https://www.uniqlo.com/au/en/contents/collaboration/plusj/21fw/

WILL YOU HAVE A RESTOCK FOR SOLD OUT PIECES? 
As it is a limited edition collection, unfortunately there is no planned re-stocks for sold out products. All available stock will always appear on our website, so please check the website directly for live product availability. 

WILL ALL OF YOUR STORES STOCK THE COLLECTION? 
- Full collection only available online and at our Emporium, Chadstone & Mid City stores. 
All other stores will have selected styles only. Please use the "FIND STOCK IN STORE" checker on the product page to see if the item you want is available at a specific store.

WILL THERE BE A PURCHASE LIMITATION FOR THIS COLLECTION? 
There will be no purchase limitation for the collection this season, both in stores and online. 


CHECKOUT AND ASSISTANCE
To ensure that you can place your online order smoothly on the launch date, please make sure your account is set up and ready to go as you will need to be logged in to an account to place an order.
If you don't already have an account with us, please create one at the following link - https://www.uniqlo.com/au/en/account/registry
You will need to verify your email address when creating an account, and if there's any issues with this you can click here for troubleshooting steps.

If you already have an account with us, we would recommend ensuring all your details are up to date and that you have reset your password if you haven't already done so recently. Below are some common queries regarding password troubleshooting if you happen to have any issues. 

MY PASSWORD IS NOT WORKING? 
Please click on the 'Forgot Your Password?' link. You will receive an email to reset your account password. Please ensure you also check your junk/spam folder as the email may end up in there.
- When creating a new password only the following symbols can  be used: - _ . @    (Please note alternative symbols can not be used).

I AM NOT RECEIVING THE PASSWORD RESET EMAIL? 
It is common that our Password reset email may filter in to your junk folder, please check your junk folder to see if you can locate your email! If you are using a Bigpond email address and cannot locate the reset email in your junk folder, we suggest checking out with a new email address instead.

Jil Sander
Jill Sander

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