1. UNIQLO
  2. UNIQLO Australia Customer Service
  3. Online

Q. NOTICE (22nd of April 2025): Checkout Issue

Update 5:50 PM AEST - Checkout has resumed as normal, thank you for your patience! If you are still having trouble completing your order please click here.

We are currently experiencing intermittent issues at our checkout and you may have trouble placing an order at this time. If you are unable to place your order, we would recommend trying an alternative payment method or trying again later whilst we work to resolve the issue. Thank you for your patience and understanding. 

Last updated: 22nd of April 2025 5:50 PM AEST
Was this information helpful?
YES
NO
If you still need help please contact our Customer Care team below.
Please let us know your feedback so we can improve.
Please let us know which part of this page is hard to understandPlease let us know what information you are looking forPlease let us know which part was different from the description in the article?Please let us know how we can improve our policy/service to meet your needsPlease let us know your feedback.

Note: Please do not fill in any personal information.

Your feedback will escalated to our internal teams for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback given here.

Please enter your comments below:

Send

Contact UNIQLO Australia

By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
By Phone 1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day

Related services

UNIQLO APP

App Benefits

Receive a $5 off coupon when you register as a new app member*. Whether you’re shopping in store or online, the UNIQLO app offers lots of handy features.
UNIQLO Home Store Locator Terms of Use Privacy Policy Accessibility Careers LifeWear

COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.