How can we help?

Online Services

You can find out more about the improvements we've made to our site and tips on navigating our new site here. Please see the below changes for our website update.

Password Reset: Our new website is available now, you will be required to reset your password to access your account for steps on how to reset your password click here. You may keep your existing password or choose a new, stronger password.

Wishlist: Due to the website upgrade your account's Wishlist has been reset. Please feel free to add your favourite items back in your Wishlist and for more details on how to to use your Wishlist please click here.

Purchase History: To locate your online orders placed with us please click here to view your Purchase History.

We are happy to announce that we offer express delivery please click here for more details.

Our Pre-Order service will be available for some products later this year which will allow you to purchase items ahead of their release.

Store Services

We heard your requests! We are happy to announce that physical UNIQLO Gift Cards will be available to purchase in our stores soon, please click here for more details.

E-receipts for your store purchases will be available soon to customers who scan their UNIQLO App barcode at the cashier, please click here for more details.

Introduction of in-store Click & Collect Lockers will be available later this year at select stores.

A new ORDER & PICK service will be available for you to collect your online purchases in-store as little as two hours. Click and Collect from our online warehouse will remain in case your items are not already at your local UNIQLO. More details on this service please click here.​

The new eConcierge service will allow you to shop the full online range directly in-store and pay at the register, with delivery to your preferred address. More details coming soon!​

*Please stay tuned here for updated details and dates.​

We look forward to shopping with you! If you have any feedback to share with us about these changes, please feel free to click below.