How can we help?

Online Services

You can find out more about the improvements we've made to our site and tips on navigating our new site soon. In the meantime, please see the below changes that will happen once the site becomes available on September 16th.

Password Reset: After our new website launches, you will be required to reset your password to access your account. You may keep your existing password or choose a new, stronger password.

Wishlist: Your account's Wishlist will be reset and all products saved will be removed. We suggest to bookmark any items in your browser as you will need to be add them back into your Wishlist again after our new website launches.

We are happy to announce that we will offer express delivery soon with more details to come!​

Our Pre-Order service will be available for some products later this year which will allow you to purchase items ahead of their release.

Store Services

We heard your requests! We are happy to announce that physical UNIQLO Gift Cards will be available to purchase in our stores soon.

E-receipts for your store purchases will be available to customers who scan their UNIQLO App barcode at the cashier.

Introduction of in-store Click & Collect Lockers will be available later this year.

A new Order and Pick service will be available for you to collect your online purchases in-store within two hours. Click and Collect from our online warehouse will remain in case your items are not already at your local UNIQLO. More details on this service coming soon.​

The new eConcierge service will allow you to shop the full online range directly in-store and pay at the register, with delivery to your preferred address. More details coming soon!​