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Q. NOTICE: Upcoming UNIQLO Australia Online Store Updates - Mid-September 2025

We are excited to announce that we will be updating the UNIQLO Australia website and app this September, including the introduction of new services to make purchasing your LifeWear even better!

IMPORTANT DATES​
As part of our website update, some services will be unavailable. We'll keep you updated here so stay tuned!

Click and Collect has now resumed for all UNIQLO Australia stores as of Tuesday, 23rd of September
Thanks for your understanding and patience while we made some changes to our website.


Our new UNIQLO App and website is available now!
The UNIQLO App is available now, please note an update for your UNIQLO App may be required via the App store.

To find and shop at your local UNIQLO store click here.

Last updated: 26th September 2025

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Online Services

Website Update

You can find out more about the improvements we've made to our site and tips on navigating our new site here. Please see the below changes for our website update.

Password Reset: Our new website is available now, you will be required to reset your password to access your account for steps on how to reset your password click here. You may keep your existing password or choose a new, stronger password.

Wishlist: Due to the website upgrade your account's Wishlist has been reset. Please feel free to add your favourite items back in your Wishlist and for more details on how to to use your Wishlist please click here.

Purchase History: To locate your orders placed with us please click here to view your Purchase History.

Express Delivery

We are happy to announce that we offer express delivery please click here for more details.

Pre-Order

Our Pre-Order service will be available for some products later this year which will allow you to purchase items ahead of their release.

Store Services

Gift Cards

We heard your requests! We are happy to announce that physical UNIQLO Gift Cards will be available to purchase in our stores soon, please click here for more details.

Store E-Receipts

E-receipts for your store purchases will be available soon to customers who scan their UNIQLO App barcode at the cashier, please click here for more details.

Click and Collect Lockers

Introduction of in-store Click & Collect Lockers will be available later this year at select stores.

ORDER & PICK

A new ORDER & PICK service will be available for you to collect your online purchases in-store as little as two hours. Click and Collect from our online warehouse will remain in case your items are not already at your local UNIQLO. More details on this service please click here.​

eConcierge

The new eConcierge service will allow you to shop the full online range directly in-store and pay at the register, with delivery to your preferred address. More details coming soon!​


*Please stay tuned here for updated details and dates.​
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