Q. Do you have recycling or repair services for UNIQLO items?
Whilst repair and embroidery services or a RE.UNIQLO Studio is not available in Australia at this stage, we do offer the UNIQLO Recycle program to give a new life for UNIQLO Clothing.
Our recycling program works to RECYCLE, REUSE, and REDUCE by extending the lifespan of each garment, by using as raw materials or recycled into materials for new clothing and energy sources. Rather than disposing of clothing, recycling helps reduce the need to produce new materials.
The All-Product Recycling Initiative is a key activity being implemented by UNIQLO globally. When we first started this initiative in 2006, we thought that we would recycle the donated clothing as material for the textile industry. However, most of the items we were receiving from our customers were still very wearable. Wanting to extend their lives as “clothes”, we also began sending them to people in need of clothing around the world. In line with our sustainability vision of Making the World a Better Place, we continue to challenge ourselves in seeking ways to make a difference.
HOW TO DONATE
ITEMS FOR DONATION
For more information on our sustainability initiatives and how UNIQLO works to change our future through the power of clothing, please click below.
Please keep an eye out here and on our social media pages as we will be sure to announce here if we start offer a repair or embroidery service or open a RE.UNIQLO studio.
Our recycling program works to RECYCLE, REUSE, and REDUCE by extending the lifespan of each garment, by using as raw materials or recycled into materials for new clothing and energy sources. Rather than disposing of clothing, recycling helps reduce the need to produce new materials.
The All-Product Recycling Initiative is a key activity being implemented by UNIQLO globally. When we first started this initiative in 2006, we thought that we would recycle the donated clothing as material for the textile industry. However, most of the items we were receiving from our customers were still very wearable. Wanting to extend their lives as “clothes”, we also began sending them to people in need of clothing around the world. In line with our sustainability vision of Making the World a Better Place, we continue to challenge ourselves in seeking ways to make a difference.
HOW TO DONATE
- You can donate used UNIQLO clothing at any UNIQLO store during trading store hours. To find your closest store and trading hours click here.
ITEMS FOR DONATION
- All UNIQLO items are accepted for recycling.
- To ensure that donated items are delivered in the best possible condition, please wash them prior to donation.
- Please make sure personal belongings are not with donations.
For more information on our sustainability initiatives and how UNIQLO works to change our future through the power of clothing, please click below.
Please keep an eye out here and on our social media pages as we will be sure to announce here if we start offer a repair or embroidery service or open a RE.UNIQLO studio.
Contact UNIQLO Australia
By Chat
*LIVE CHAT: 10am-5pm AEDT Mon to Sun
Closed: Public Holidays
Closed: Public Holidays
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Customer Care Operating hours:
Monday - Friday: 9am - 5pm AEST
Saturday / Sunday / Public Holidays: Closed
Monday - Friday: 9am - 5pm AEST
Saturday / Sunday / Public Holidays: Closed
