Q. App Terms & Conditions
APP TERMS OF USE
Welcome to UNIQLO Mobile Application (the “App”). We make information available to you on the App subject to the following terms and conditions. If you utilize the App, You accept these Terms + Conditions. Please read them carefully. This Agreement is between you (“you” or “user”) and UNIQLO Australia Pty Ltd (“UNIQLO”) pursuant to which UNIQLO is prepared to grant you access to this App. UNIQLO reserves the right to change this Agreement from time to time at its sole discretion, and your rights under this Agreement will be subject to the most current version of this Agreement posted on this page at the time of your use or purchase. If you do not agree with these terms of use, do not use this App. This Agreement is in addition to your obligations and rights under the Privacy Policy also posted on the App. For the avoidance of doubt, in the event of a conflict between this Agreement and the Privacy Policy or other terms and conditions posted on the App, this Agreement will control. If you are unsure of your rights under this Agreement, please contact us as set forth below.
LICENSE AND APP ACCESS
UNIQLO grants you a limited license to access and make personal use of the App and not to download or modify it, or any portion of it, except with express written consent of UNIQLO. This license does not include any resale or commercial use of the App or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the App or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. The App or any portion of the App may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of UNIQLO. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of UNIQLO and its affiliates (including the parent company, “Affiliates”) without express written consent from UNIQLO. Any unauthorized use terminates the permission or license granted by UNIQLO.
TERMS OF USE FOR DOWNLOAD AND USE OF THE SCREENSAVER
You can download the Screensaver from the Site and use it. The Screensaver is provided “as is” and your use of the Screensaver is at your own risk. The Screensaver may contain significant or insignificant program errors, bugs, and viruses, which may cause an operational interruption to your computer system. You must screen the Software for viruses before downloading to your computer. Except to the extent that such terms cannot be limited or excluded by law, no conditions, warranties, representations or other terms, whether express or implied shall apply with respect to the Screensaver. Except to the extent permitted by law, UNIQLO disclaims all liability (howsoever arising) in connection with any loss, damage and/or expense arising out of or in connection with downloading, installation or use of, or inability to use Screensaver. In particular and without limitation to the generality of the above, UNIQLO shall not be liable for any loss of uses of or damage to a computer equipment, software or data; any financial loss; indirect, special or consequential loss or damage. UNIQLO does not hold any obligation to answer any question about use of the Screensaver.
TRADEMARKS AND SERVICE MARKS
Unless otherwise indicated, all names, graphics, designs, logos, page headers, button icons, scripts, commercial markings, trade dress, and service names included in the Site are trademarks of UNIQLO or its licensors, sponsors or suppliers and are protected by trademark laws. The trademarks may not be used in any manner that is likely to cause confusion to, or in any manner that disparages or discredits, UNIQLO. UNIQLO and its logo are, without limitation, among the registered trademarks of UNIQLO and its Affiliates. Infringement of any UNIQLO trademark is not permitted.
COPYRIGHTS
All content including product designs (including any and all collateral materials relating thereto) included on this Site are owned by UNIQLO and/or its licensors and protected by copyright laws and/or design patents. You agree not to use, display, reproduce, retransmit, modify, distribute, disseminate, sell, publish, create derivative works of, broadcast, circulate, display or in any way exploit any such content, in whole or in part, whether by email or by any other means, for any purpose other than for your personal, non-commercial use as set forth herein. You are not allowed to use any product designs without UNIQLO’s express written agreement.
OUR PRODUCTS
UNIQLO attempts to be as accurate as possible in its product descriptions. However, to the extent permitted by applicable law UNIQLO does not warrant that product and price descriptions or other content of this site are accurate, complete, reliable, current, or error-free.
PROMO CODES
Promo codes should be entered during the checkout process to be valid. Discounts and discount thresholds exclude shipping fee and gift-wrapping fee. Discounts cannot be used in conjunction with any other offers.
COMMUNICATIONS AND OTHER CONTENT
Visitors may submit suggestions, ideas, comments, questions, or other information, to our User Service Department so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content. If you do submit material, you automatically grant UNIQLO and its Affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media throughout the world. You grant UNIQLO and its Affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you submit; that the content is accurate; that use of the content you supply does not violate these terms of use and will not cause injury to any person or entity; that the content you supply does and will not infringe any party’s intellectual property, publicity, privacy, or other rights and that such content is and will not be defamatory or libelous; and that you will indemnify UNIQLO and/or its Affiliates for all claims resulting from content you supply. UNIQLO has the right but not the obligation to monitor and edit or remove any activity or content. UNIQLO takes no responsibility and assumes no liability for any content shared by you or any third party through the Site.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This site and all information contained therein are provided by UNIQLO on an “ as is ” and >“ as available ” basis. UNIQLO makes no representations or warranties of any kind, express or implied, as to the operation and availability of this site or the information, content, materials, or products presented on the site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, UNIQLO disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. UNIQLO does not warrant that the site, it’s servers, or email sent from UNIQLO are free of viruses or other harmful components or errors. UNIQLO will not be liable for any damages of any kind arising from the use of this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. In no event shall UNIQLO ’ s maximum aggregate liability to you in connection with this site and these terms and conditions and the privacy policy exceed one hundred dollars ($100.00). Nothing herein is intended to remove your rights to statutory guarantees provided by the Australian Consumer Laws to the extent such statutory guarantees are applicable. If these statutory guarantees apply, to the extent permitted by law, our liability will be limited, at our option:
INDEMNIFICATION
You agree to indemnify UNIQLO and its Affiliates against all damages, liabilities, costs, charges and expenses, including reasonable legal fees, that UNIQLO may incur as a result of your breach of any of these Terms + Conditions or any claims brought against UNIQLO and/or its Affiliates relating to information submitted by you or actions taken by you. We will provide you with timely notice of any such claim, suit or proceeding.
PRIVACY
Please review our Our Privacy Policy which also governs your use of the App, to understand our practices.
SECURITY
Please review our security practices set forth in our Privacy Policy.
GOVERNING LAW; EXCLUSIVE JURISDICTION
This Agreement shall be governed by and construed in accordance with the laws of the state of Victoria, Australia. In the event of any dispute hereunder, you and UNIQLO hereby consent to the exclusive jurisdiction and venue of the courts of Victoria. The parties expressly disclaim the application of the United Nations Convention on Contracts for the International Sale of Goods.
FORCE MAJEURE
UNIQLO shall have no liability to you for any delay or failure in carrying out its obligations to any customer for reasons beyond UNIQLO’s control, including without limitation, acts of God, war or terrorism, natural disasters, charges in or compliance with laws, regulations or governmental policies and shortages of supplies and services. UNIQLO may extend delivery of an order so affected without liability to the customer except for the return of any payment made by the customer to UNIQLO with respect to any undelivered portion of the order so canceled.
GENERAL
By your continued use of this site, you acknowledge that you have read and understand these Terms of Use and you agree to act in accordance with its terms and conditions and be bound by them. These Terms of Use shall not be altered or modified in any way without the prior written consent of UNIQLO. UNIQLO’s failure to act with respect to a breach by you or others does not waive UNIQLO’s right to act with respect to subsequent or similar breaches. If you are acting as an agent for a principal (including on behalf of your employer), you and the principal, jointly and severally, assume all of your obligations set forth in this Agreement. If any part of this Agreement is found by any court to be invalid, illegal or unenforceable, that part shall be discounted and the rest of this agreement shall continue to be valid and enforceable to the fullest extent permitted by law. If you have any questions regarding this Terms of Use for this Site, please Contact Us.
Welcome to UNIQLO Mobile Application (the “App”). We make information available to you on the App subject to the following terms and conditions. If you utilize the App, You accept these Terms + Conditions. Please read them carefully. This Agreement is between you (“you” or “user”) and UNIQLO Australia Pty Ltd (“UNIQLO”) pursuant to which UNIQLO is prepared to grant you access to this App. UNIQLO reserves the right to change this Agreement from time to time at its sole discretion, and your rights under this Agreement will be subject to the most current version of this Agreement posted on this page at the time of your use or purchase. If you do not agree with these terms of use, do not use this App. This Agreement is in addition to your obligations and rights under the Privacy Policy also posted on the App. For the avoidance of doubt, in the event of a conflict between this Agreement and the Privacy Policy or other terms and conditions posted on the App, this Agreement will control. If you are unsure of your rights under this Agreement, please contact us as set forth below.
LICENSE AND APP ACCESS
UNIQLO grants you a limited license to access and make personal use of the App and not to download or modify it, or any portion of it, except with express written consent of UNIQLO. This license does not include any resale or commercial use of the App or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the App or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. The App or any portion of the App may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of UNIQLO. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of UNIQLO and its affiliates (including the parent company, “Affiliates”) without express written consent from UNIQLO. Any unauthorized use terminates the permission or license granted by UNIQLO.
TERMS OF USE FOR DOWNLOAD AND USE OF THE SCREENSAVER
You can download the Screensaver from the Site and use it. The Screensaver is provided “as is” and your use of the Screensaver is at your own risk. The Screensaver may contain significant or insignificant program errors, bugs, and viruses, which may cause an operational interruption to your computer system. You must screen the Software for viruses before downloading to your computer. Except to the extent that such terms cannot be limited or excluded by law, no conditions, warranties, representations or other terms, whether express or implied shall apply with respect to the Screensaver. Except to the extent permitted by law, UNIQLO disclaims all liability (howsoever arising) in connection with any loss, damage and/or expense arising out of or in connection with downloading, installation or use of, or inability to use Screensaver. In particular and without limitation to the generality of the above, UNIQLO shall not be liable for any loss of uses of or damage to a computer equipment, software or data; any financial loss; indirect, special or consequential loss or damage. UNIQLO does not hold any obligation to answer any question about use of the Screensaver.
TRADEMARKS AND SERVICE MARKS
Unless otherwise indicated, all names, graphics, designs, logos, page headers, button icons, scripts, commercial markings, trade dress, and service names included in the Site are trademarks of UNIQLO or its licensors, sponsors or suppliers and are protected by trademark laws. The trademarks may not be used in any manner that is likely to cause confusion to, or in any manner that disparages or discredits, UNIQLO. UNIQLO and its logo are, without limitation, among the registered trademarks of UNIQLO and its Affiliates. Infringement of any UNIQLO trademark is not permitted.
COPYRIGHTS
All content including product designs (including any and all collateral materials relating thereto) included on this Site are owned by UNIQLO and/or its licensors and protected by copyright laws and/or design patents. You agree not to use, display, reproduce, retransmit, modify, distribute, disseminate, sell, publish, create derivative works of, broadcast, circulate, display or in any way exploit any such content, in whole or in part, whether by email or by any other means, for any purpose other than for your personal, non-commercial use as set forth herein. You are not allowed to use any product designs without UNIQLO’s express written agreement.
OUR PRODUCTS
UNIQLO attempts to be as accurate as possible in its product descriptions. However, to the extent permitted by applicable law UNIQLO does not warrant that product and price descriptions or other content of this site are accurate, complete, reliable, current, or error-free.
PROMO CODES
Promo codes should be entered during the checkout process to be valid. Discounts and discount thresholds exclude shipping fee and gift-wrapping fee. Discounts cannot be used in conjunction with any other offers.
COMMUNICATIONS AND OTHER CONTENT
Visitors may submit suggestions, ideas, comments, questions, or other information, to our User Service Department so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content. If you do submit material, you automatically grant UNIQLO and its Affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media throughout the world. You grant UNIQLO and its Affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you submit; that the content is accurate; that use of the content you supply does not violate these terms of use and will not cause injury to any person or entity; that the content you supply does and will not infringe any party’s intellectual property, publicity, privacy, or other rights and that such content is and will not be defamatory or libelous; and that you will indemnify UNIQLO and/or its Affiliates for all claims resulting from content you supply. UNIQLO has the right but not the obligation to monitor and edit or remove any activity or content. UNIQLO takes no responsibility and assumes no liability for any content shared by you or any third party through the Site.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This site and all information contained therein are provided by UNIQLO on an “ as is ” and >“ as available ” basis. UNIQLO makes no representations or warranties of any kind, express or implied, as to the operation and availability of this site or the information, content, materials, or products presented on the site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, UNIQLO disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. UNIQLO does not warrant that the site, it’s servers, or email sent from UNIQLO are free of viruses or other harmful components or errors. UNIQLO will not be liable for any damages of any kind arising from the use of this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. In no event shall UNIQLO ’ s maximum aggregate liability to you in connection with this site and these terms and conditions and the privacy policy exceed one hundred dollars ($100.00). Nothing herein is intended to remove your rights to statutory guarantees provided by the Australian Consumer Laws to the extent such statutory guarantees are applicable. If these statutory guarantees apply, to the extent permitted by law, our liability will be limited, at our option:
- in the case of services to (a) supply of the services again or (b) the payment of the cost of supplying the services again;
- in the case of goods to (a) the replacement of the goods or the supply of equivalent goods or (b) payment of the cost of replacing the goods or of acquiring equivalent goods (c) repair of the goods or the cost of repairing the goods.
INDEMNIFICATION
You agree to indemnify UNIQLO and its Affiliates against all damages, liabilities, costs, charges and expenses, including reasonable legal fees, that UNIQLO may incur as a result of your breach of any of these Terms + Conditions or any claims brought against UNIQLO and/or its Affiliates relating to information submitted by you or actions taken by you. We will provide you with timely notice of any such claim, suit or proceeding.
PRIVACY
Please review our Our Privacy Policy which also governs your use of the App, to understand our practices.
SECURITY
Please review our security practices set forth in our Privacy Policy.
GOVERNING LAW; EXCLUSIVE JURISDICTION
This Agreement shall be governed by and construed in accordance with the laws of the state of Victoria, Australia. In the event of any dispute hereunder, you and UNIQLO hereby consent to the exclusive jurisdiction and venue of the courts of Victoria. The parties expressly disclaim the application of the United Nations Convention on Contracts for the International Sale of Goods.
FORCE MAJEURE
UNIQLO shall have no liability to you for any delay or failure in carrying out its obligations to any customer for reasons beyond UNIQLO’s control, including without limitation, acts of God, war or terrorism, natural disasters, charges in or compliance with laws, regulations or governmental policies and shortages of supplies and services. UNIQLO may extend delivery of an order so affected without liability to the customer except for the return of any payment made by the customer to UNIQLO with respect to any undelivered portion of the order so canceled.
GENERAL
By your continued use of this site, you acknowledge that you have read and understand these Terms of Use and you agree to act in accordance with its terms and conditions and be bound by them. These Terms of Use shall not be altered or modified in any way without the prior written consent of UNIQLO. UNIQLO’s failure to act with respect to a breach by you or others does not waive UNIQLO’s right to act with respect to subsequent or similar breaches. If you are acting as an agent for a principal (including on behalf of your employer), you and the principal, jointly and severally, assume all of your obligations set forth in this Agreement. If any part of this Agreement is found by any court to be invalid, illegal or unenforceable, that part shall be discounted and the rest of this agreement shall continue to be valid and enforceable to the fullest extent permitted by law. If you have any questions regarding this Terms of Use for this Site, please Contact Us.
Contact UNIQLO Australia
By Chat
*LIVE CHAT: 10am-5pm AEDT Mon to Sun
Closed: Public Holidays
Closed: Public Holidays
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Customer Care Operating hours:
Monday - Friday: 9am - 5pm AEST
Saturday / Sunday / Public Holidays: Closed
Monday - Friday: 9am - 5pm AEST
Saturday / Sunday / Public Holidays: Closed
