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Q. AIRism Face Mask FAQs

Thank you for your interest in our AIRism Face Mask! We can happily confirm that they will be released in stores and online on the morning of Tuesday September 15th. We can't wait to share this brand new product with you! Please see the below FAQs for more information on this product.

What are the features of the AIRism mask?
The AIRism Mask employs a triple-layer structure that enhances the performance that is essential for such items. The center layer of the mask employs a filter that delivers a bacterial filtration efficiency of 99% (initial value), blocking droplets and protecting the skin from bacteria, virus-contaminated particles, and pollen (1). Encasing the filter is the AIRism mesh fabric.

The AIRism mask is silky smooth on the skin. The inner AIRism layer is free of the stiffness or thickness typical of non-woven and cotton masks, maximising comfort. The triple-layer mesh structure keeps the mask light and thin, optimising breathability.


(1) Initial value:
Bacterial filtration efficiency of 99%
Testing Institution: Kaken Test Center General Incorporated Foundation
Test Name: ASTM F 2101, a standard test method for evaluating bacterial filtration efficiency

Pollen particle collection efficiency of 99%
Testing Institution: Kaken Test Center General Incorporated Foundation
Test Name: Pollen particle collection efficiency test

*Not for medical use
*Masks do not completely prevent infection (infiltration)


What sizes are available?
AIRism masks come in three sizes, we recommend using the measurement guide to find the most suitable size.

  • - Size S: W18cm x H12cm (recommended for children ages 12 and above)
  • - Size M: W22cm x H14cm (recommended for smaller adult faces)
  • - Size L:  W23cm x H14.5cm (recommended for larger adult faces)
Our team members in store can also provide advice on which size would be most suitable should you be shopping in store.

Can I return my AIRism mask?
AIRism face masks can be returned if the packaging is  unopened. For health and safety reasons, we cannot accept any masks for return that have been opened from their packaging. This also means we cannot accept the return of individual masks from the three-pack. 

Can I wash my AIRism mask?
Yes. Functionality was paramount in the development of the AIRism mask and to minimise environmental impact, the AIRism mask is machine washable with regular household detergent. A testing institution proved that the filter inside the triple layer structure retains its efficacy after 20 washes at 40 degrees (2).


(2) After washing 20 times at 40 degrees:
Bacterial filtration efficiency of 95%
Testing Institution: SGS-CSTC Standard Technical Services (Shanghai) Co., LTD.
Test Name: YY 0469-2011

Pollen particle collection efficiency of 93%
Testing Institution: Kaken Test Center General Incorporated Foundation
Test Name: Pollen particle collection efficiency test


Recommendations when washing AIRism masks:
  • - Use a laundry wash bag
  • - Machine wash cold, gentle cycle
  • - Avoid using bleach on the mask
  • - Do not tumble dry
  • - Do not iron
  • - Do not dry clean
How does the AIRism mask compare with other fabric masks?
Our masks are one of the most technological-advanced face masks available with a triple-layer structure that allows for 99% ((1) Initial value) filtration efficiency and is designed to be more practical and comfortable than a standard cotton mask. The AIRism layer helps keep the mask as light and breathable as possible. It also retains filtration qualities after repeated machine washes (filter inside the triple layer structure retains its efficacy after 20 washes at 40 degrees (2))– making it easy to take care of.


(1) Initial value:
Bacterial filtration efficiency of 99%
Testing Institution: Kaken Test Center General Incorporated Foundation
Test Name: ASTM F 2101, a standard test method for evaluating bacterial filtration efficiency

(2) After washing 20 times at 40 degrees:
Bacterial filtration efficiency of 95%
Testing Institution: SGS-CSTC Standard Technical Services (Shanghai) Co., LTD.
Test Name: YY 0469-2011

Pollen particle collection efficiency of 93%
Testing Institution: Kaken Test Center General Incorporated Foundation
Test Name: Pollen particle collection efficiency test 

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