I can't see the shoulder bag shown on my order details, will I get one? 
Yes, customers who purchase the KAWS Artbook will receive the Gift with Purchase shoulder bag inside their order. Although it will be included in your parcel with the Artbook when it arrives, the shoulder bag will not appear on your order details.  

When can I shop the collection?
The KAWS Artbook and apparel collection will be available to shop in all stores and online Friday 8th September while stocks last. You can shop online from 10am AEST, or in-store according to the store opening hours, which can be found here.

The KAWS Artbook will be available early exclusively at UNIQLO in limited quantities and on the Phaidon website ahead of the global release in bookshops at a later date.

Can I pre-order or request the store to hold a KAWS items for me?
No, we are not able to hold any KAWS items online or in-store. 

What is the purchasing limitation per person?
KAWS Artbook - Limit of x1 Artbook per customer
KAWS apparel - Limit of x2 of each design per customer
KAWS stickers - Limit of x10 sticker redemption per customer

NOTE: Orders that exceed the purchasing limitation will be cancelled and funds will be returned back to your original payment method.

How can I check if stock is still available?
You can view the collection online, plus you can also ‘FIND STOCK IN STORE” using the button located on the product page. Please note, we do expect the collection to sell very quickly so are unable to guarantee store stock as inventory levels will be constantly changing.


How do I complete my purchase in the store?
Please take your KAWS items to the cashier to finalise your purchase. Our cashier staff will explain the next steps to redeem your Gift With Purchase if you are eligible and stock is still available.

As we have limited availability of the KAWS Artbook, our stores will operate a ticketing system for first come first serve. If you missed out on purchasing the KAWS Artbook, *General release will commence at a later date. For more details please refer to https://www.phaidon.com/.

Online orders: If you are eligible, please note that the Gift with Purchase will not be displayed at checkout or on your order confirmation email. It will be included inside your parcel and written on your Tax Invoice.

Will there be a restock, my size is now sold out?
As this is a limited collection, we will not be restocking once an item is sold out.

What sizing is the apparel range?
The KAWS UNIQLO collection is available in UNISEX and Kid's sizes. The UNISEX items are based on Men's standard sizing so we suggest checking the size chart on the product page for detailed sizing information.

NOTE: Purchases for resale are strictly prohibited. 
 

The KAWS Artbook will be available for purchase from Friday the 8th of September while stocks last. Please note, we have very limited availability online and in-store.

Gift with Purchase (GWP) – Receive a limited edition shoulder bag (pictured below) with the purchase of the Artbook at any UNIQLO Australia store during opening hours or online (includes Click & Collect) from Friday 8 September 2023 whilst stocks last.

NOTICE:


Can I purchase the shoulder bag?
The KAWS shoulder bag is not available for purchase and is only available as a gift with purchase for customers who purchased the KAWS Artbook.



Will you be restocking the KAWS Artbook at UNIQLO?
No, the KAWS Artbook will not be restocked as this was a pre-release collaboration with UNIQLO and Phaidon. *General release will commence at a later date. For more details please refer to Phaidon's website.

Can I return the KAWS Artbook if I change my mind?
The KAWS Artbook is final sale and cannot be returned under our change of mind policy. 

Where can I find details about the KAWS Artbook giveaway?
Click here for information about the giveaway which is running between the 31st of August 2023 and 3rd of September 2023.
 

Did I qualify for a Sticker Gift with Purchase? 
ONLINE:
The sticker or shoulder bag isn’t showing at checkout, how do I know if I will receive one?
Although the sticker or shoulder bag won’t show at the checkout page or in your order confirmation email, if you were eligible at the time of purchase, your sticker will be inside your order when it arrives. 

IN-STORE:
After completing your purchase, our store staff will direct you on next steps to collect your sticker or shoulder bag if stock is still available.

When will the stickers be available?
Get 1 sticker with every 2 eligible KAWS items purchased in one transaction at any UNIQLO Australia store during opening hours or online (includes Click & Collect) from Friday 8 September 2023 whilst stocks last.

What is the purchasing limitation per person?
KAWS Artbook - Limit of x1 Artbook per customer
KAWS apparel - Limit of x2 of each design per customer
KAWS stickers - Limit of x10 sticker redemption per customer

NOTE: Orders that exceed the purchasing limit will be cancelled and funds will be returned back to your original payment method.

Do I need to purchase two of the same items to be eligible for a sticker?
No, you can purchase any two KAWS items to be eligible for a sticker. For example, if you purchase 1 x KAWS UT sweatshirt and 1 x KAWS UT t-shirt, you will be eligible for a sticker (if stock is still available).

How many sticker designs are there?
There are 3 unique sticker designs available (pictured below), styles to be given out at random and cannot be selected. All stickers are wrapped completely and we are unable to select a specific design. 

NOTE: There is a limit of x10 sticker redemption per customer, per purchase.

Can I swap or exchange my stickers?
No, we are unable to swap or exchange stickers at any location (including online) as they are sealed and cannot be identified by design before opening.

If I buy more than two eligible items, will I get more stickers?
Yes, you can receive multiple stickers, however there is a limit of x10 sticker redemptions per person per purchase.
KAWS UT apparel is limited to x2 of each design per customer. In other words, if you order x4 KAWS items, you will receive x2 stickers (while stocks last).

Can I keep the stickers if I need to return my KAWS UT apparel items?
Yes, you are welcome to keep your gift even if you return a part or all of your purchase.

How will I know if the stickers are still available?
We will update this page to advise when stock is no longer available, however if you order online we will include a sticker for any eligible orders while stocks last. Please note that the gifts with purchase will not appear at the checkout page or on your order confirmation but will be in your parcel. We are unable to confirm availability of stickers at stores so we suggest heading in to your local store to check with the team.

Note: Stickers no longer available/out of stock as of 11AM 08/09/2023

Will the KAWS box be available in Australia?
Whilst some countries will also offer a KAWS branded shipping box, this will not be available in Australia.

Where can I find details about the KAWS Artbook giveaway?
Click here for information about the giveaway which is running between the 31st of August 2023 and 3rd of September 2023.