1. UNIQLO Home


Help UNIQLO Help


  1. Help
  2. /
  3. Delivery
  4. /
  5. Home Delivery
  6. /

Q. Delivery Information

NOTICE: 21th of September - Alterations Dispatch Delay:

Due to a high volume of orders, please allow 3-4 business days for your order with an alteration to to be shipped, we will send you tracking details once it your order is on the way.

Note: If you have multiple orders, p​​​​​lease do not be alarmed if one of your orders is shipped earlier than another. If your order is confirmed then we will be sending it shortly.

Please find information below about our delivery options including home delivery and Click & Collect.

We offer free shipping for all orders over $75 to anywhere in Australia. 
For orders below $75 we charge a $7.95 shipping fee for standard post. We do not currently offer express post.

If you prefer to pick up your order from one of our stores, our Click and Collect service is free. Find out more here.

We aim to dispatch orders within 2 business days.
-Altered items will take an extra 2-3 business days

User-added image

Our online orders are shipped all across Australia with the CouriersPlease courier network in metropolitan areas and Australia Post's eParcel network in regional areas. You will receive tracking details via our shipping platform Shippit. Delivery lead times are as above.

User-added image

For the most up to date information, enter your tracking number that starts with the number 3 on the link below. 

Australia Post Tracking

For orders shipped with Australia Post, please note that if there is a safe place available to leave your order (letterbox, private veranda) it may be delivered via SafeDrop if you’re not available to sign for it. If the area is not deemed to be safe, the driver will use their discretion to not leave the parcel and deliver to a local post office for collection.

User-added image

For the most up to date information, enter your tracking number that starts with a 'CP' on the link below.

CouriersPlease Tracking

For orders shipped with CouriersPlease, delivery can be made to a PUDO (Pick Up Drop Off) location (including service stations, newsagents, shopping centres and more), provide authority to leave, delivery to an alternate address, nominate a neighbour and even reschedule to an alternative date. Details can be found in the initial shipping confirmation email from CouriersPlease.

Have a concern about your delivery or tracking details? Please visit our page here for further assistance.


We offer Click and Collect at all of our stores across Australia. You can select this as your delivery method at the checkout for free and there is no minimum order value.

The expected delivery time frames to our stores for collection is below:  

2-4 business days – VIC 
3-6 business days – NSW, SA and QLD
7-10 business days – WA 

We will send you an email once your order has arrived in-store with instructions on how to collect it.

You can find our store locations here and to find out more about Click and Collect follow the link here.


  • How can I track my order? 

    We've made it as easy as possible to track your order online. Once your order has been shipped from our warehouse, you will receive an email from us and Shippit with your tracking details and estimated delivery date. However, tracking your parcel directly through Australia Post or CouriersPlease websites will show you the most recent tracking and estimated delivery dates. We will also notify you via email or SMS when your package is in transit and ready for delivery so you're kept up to date.

  • Do you ship to New Zealand? 

    We do not ship to New Zealand at the moment but please stay tuned to our Facebook page

  • Do you offer international shipping?

    We are only shipping to Australia at this time so please visit the online store for the region you are delivering to.

Was this information helpful?

If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via email or phone.
To allow us to improve our services we would appreciate your feedback regarding this information/article.
(Please note:
Make no response)