Can I return sealed product/s which have been opened?

Q. Can I return sealed product/s which have been opened?

As we accept returns of most products in their original and resellable condition, you are welcome to return any opened packaged (except face masks and underwear bottoms i.e. briefs) items provided that they are still in their original and resellable condition and meet all other conditions of our Change of Mind Policy. This is to ensure that all customers can enjoy uncompromised quality of our products, in line with UNIQLO’s global quality and safety standards.

For all packaged item returns, please ensure you include all parts of the packaging in their original condition and tags as per our Change of Mind Policy.

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