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Q. Can I make changes to my order once confirmed?

You do have a 30 minute window from when you place your order to cancel it. If you want to change anything at all with your order (address, products, details, payment method), we would recommend cancelling your order within 30 minutes and placing a new one.

If you were unable to cancel your order within 30 minutes, please get in touch with our friendly Customer Care Team via our Contact Us page.

Due to the fast paced nature of our warehouse we unfortunately cannot guarantee address amendments can be made once an order has been submitted. Unfortunately, we are unable to change the payment method or add, change or amend the products on your order at all once it has been placed.

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