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Q. I have forgotten my account password.

If you are trying to log in and you cannot remember your password, please click on the 'Forgot Your Password?' link. You will receive an email to reset your account password. Please ensure you also check your junk/spam folder as the email may end up in there. If you have still not received the email, it may be because you do not actually have a registered account with us. You can contact our Customer Care Team via our Contact Us page, and we can further investigate or assist with resetting your account password. 

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