Common Queries
Manage Your Online Order
Use the options below for delivery support or to create a return for your online order.
For any other queries, you can search our FAQs below.
DELIVERY INFORMATION
Please click the "DELIVERY INFORMATION" button if you have a query about your delivery, including Click & Collect.
CREATE A RETURN
To create a return, click the "CREATE A RETURN" button which will take you to our Australia Post returns portal. Please ensure your item meets our Returns Policy for an online return.
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Announcements
Contact UNIQLO Australia
By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
