Common Queries
Manage Your Online Order
Use the options below for delivery support or to create a return for your online order.
For any other queries, you can search our FAQs below.
DELIVERY INFORMATION
Please click the "DELIVERY INFORMATION" button if you have a query about your delivery, including Click & Collect.
CREATE A RETURN
To create a return, click the "CREATE A RETURN" button which will take you to our Australia Post returns portal. Please ensure your item meets our Returns Policy for an online return.
Search by Category
-
Online
-
Delivery
-
Return & Exchange
-
UNIQLO Account
-
Products
-
Store
-
Legal, Privacy and Information Access
-
Corporate Information
Contact UNIQLO Australia
By Chat
*LIVE CHAT: 10am-5pm AEDT Mon to Sun
Closed: Good Friday & Christmas Day
Closed: Good Friday & Christmas Day
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.