How can we help?

Online Shopping

• When do I have to order by to receive my delivery before Christmas?
• How do I shop the new UNIQLO website?
• How can I search for items?
• Click & Collect FAQ
• About Pre-Order
• Pre-Order Terms & Conditions
• Delivery Information
• Do you deliver to New Zealand?
• What is a Multi-Buy promotion?
• Do you offer bulk order purchases?
• Why didn't I receive my cashback or affiliate points for my order?
• Can I make changes to my order?
• Do you sell or offer gift cards?
• About Wish List
• How do I shop online?
• How long can I keep items in my cart?
• Can I order over the phone?
• I want to get an item that is not available
• When will I be charged for my order?
• Do you have the same price online, on the App and in the store?
• Are the same products offered online also available in the store?
• Can I order from UNIQLO in a different country?
• Do you ship internationally?
• Do you do gift orders or gift wrapping?
• How much does shipping/delivery cost?
• Can I checkout with a guest account?
• Are my details secure?