Order Issues
- There is an item missing from my order
- The product received does not match what I ordered
- I have an issue with my delivery
- Pay In Store FAQs
- What happens if an item in my order is not available?
- Can I add an item to my order?
- I haven't received an order confirmation email
- Why does my UNIQLO account show that my order is cancelled?
- Can I cancel my order?
- I have been charged twice for my online order
- When will I receive my refund?
- An item I bought is now on sale, can you refund the price difference?
- Can I make changes to my order?
- About Pre-Order
- Click & Collect FAQ
- Why didn't I receive my cashback or affiliate points for my order?
- Troubleshooting - I am unable to process my order
- How do I amend my Billing (Membership) address?
- I am having trouble accessing the UNIQLO website
- I forgot to add my coupon to my online order
- What happens if I notice that my personal details are incorrect after I have placed my order?
- I have been refunded the wrong amount
Contact UNIQLO Australia

Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.