How can we help?

Delivery

• When do I have to order by to receive my delivery before Christmas?
• Click & Collect FAQ
• How long does the Click & Collect service take?
• Delivery Information
• Do you deliver to New Zealand?
• When will I receive my order/delivery?
• How can I track my order?
• I have an issue with my delivery
• How do I return or exchange my Click & Collect order?
• Can I make changes to my order?
• The product received does not match what I ordered
• Can I use a Parcel Locker or PO Box for my shipping address?
• Who do you ship with?
• What happens if I notice that my personal details are incorrect after I have placed my order?
• What happens if an item in my order is not available?
• Can I order from UNIQLO in a different country?
• Do you ship internationally?
• I received my order in multiple packages, have I been charged additional delivery fees?
• Can I choose a specific time or day for my delivery?
• There is an item missing from my order
• My parcel arrived damaged
• How much does shipping/delivery cost?