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  • UNIQLO Australia Customer Service
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    • Click & Collect
    • Track Your Order
    • Delivery Assistance
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    • Campaign & Collaborations
    • Product Care
    • Product Information
    • Product Review
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    • In-Store Alterations
    • Store Services
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    • Terms & Conditions
    • Privacy Policy
    • Accessibility
    • Corporate Social Responsibility
    • Sustainability
    • Other
DELIVERY INFORMATION
Please click the "DELIVERY INFORMATION" button if you have a query about your delivery, including Click & Collect.
LODGE A RETURN
To lodge a return for your online order, click the "LODGE A RETURN" button which will take you to our postal return guide. Please ensure your item meets our Returns Policy.
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How can we help?

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  2. UNIQLO Australia Customer Service
  3. UNIQLO Account
  4. Account Assistance
  • UNIQLO Australia Customer Service
    • Online Shopping
    • Order Status
    • Payment & Checkout
    • Order Issues
    • Online Alterations
    • Coupons
    • Delivery Methods
    • Click & Collect
    • Track Your Order
    • Delivery Assistance
    • Online Orders
    • Store Purchases
    • Exchanges
    • Return Assistance
    • Membership
    • UNIQLO App
    • Newsletter
    • Account Assistance
    • Campaign & Collaborations
    • Product Care
    • Product Information
    • Product Review
    • Store Information
    • In-Store Alterations
    • Store Services
    • Coupons
    • Terms & Conditions
    • Privacy Policy
    • Accessibility
    • Corporate Social Responsibility
    • Sustainability
    • Other

Account Assistance

  • NOTICE: Upcoming UNIQLO Australia Online Store Updates - Mid-September 2025
  • I have forgotten my account password
  • Can I change or update my account email?
  • How do I edit my account details?
  • Email Verification and Account Registration
  • Login & account registration error
  • How do I create an online customer account?
  • Can I checkout with a guest account?
  • How do I amend my Billing (Membership) address?

Contact UNIQLO Australia

By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day

Related services

UNIQLO APP

App Benefits

Receive a $5 off coupon when you register as a new app member*. Whether you’re shopping in store or online, the UNIQLO app offers lots of handy features.

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