How can we help?

Store Information

• NOTICE: UNIQLO Emporium Temporary Store Closure - 7th July to Late 2025
• How do I find out if a product is available in my local store?
• How do I contact a UNIQLO Australia store directly?
• How can I find a UNIQLO Australia store?
• I have a compliment, complaint, or feedback to make about UNIQLO Australia
• How can I find out when an item will be back in stock?
• I’m interested in working for UNIQLO Australia, how do I join the team?
• What is your Change of Mind Return Policy?
• Do you deliver to New Zealand?
• What methods of payment do you accept?
• Store purchase via phone or store item hold requests
• What are your trading hours?
• When will UNIQLO open a store in my area?
• Do you have the same price online, on the App and in the store?
• Are the same products offered online also available in the store?
• I want to get an item that is not available