UNIQLO
  • UNIQLO Australia Customer Service
    • Placing an Order​
    • Order & Purchase History
    • Order Assistance
    • Payment Method​
    • UNIQLO Gift Card
    • Invoice / Receipt ​
    • Tax-free ​
    • Delivery Method​s
    • Delivery Timeframe
    • Track Your Order​
    • Delivery Assistance
    • Return & Exchange Policy
    • Online Orders​
    • Store Purchase​
    • Refund Assistance
    • Product Information​
    • UT & Collaboration
    • Sizing
    • Price
    • Stock Availability
    • ​Alteration​
    • Care Guides
    • Log In / Create Account
    • Membership​ Information
    • E-Newsletter
    • Coupons
    • UNIQLO App / Website
    • ​Recommended Settings
    • Security
    • Store Information​
    • Store Services
    • Promotions
    • StyleHint / LIVE STATION
    • Gift Services
    • RE.UNIQLO
    • UTme!
    • Bulk Orders
    • About UNIQLO
    • Sustainability​
    • Terms & Conditions
    • Privacy Policy / Terms of Use
    • Others
DELIVERY INFORMATION
Please click the "DELIVERY INFORMATION" button if you have a query about your delivery, including Click & Collect.
LODGE A RETURN
To lodge a return for your online order, click the "LODGE A RETURN" button which will take you to our postal return guide. Please ensure your item meets our Returns Policy.
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  2. Uniqlo Customer Service
  1. UNIQLO Australia Customer Service
  2. Corporate Information
  3. Terms & Conditions
  • UNIQLO Australia Customer Service
    • Placing an Order​
    • Order & Purchase History
    • Order Assistance
    • Payment Method​
    • UNIQLO Gift Card
    • Invoice / Receipt ​
    • Tax-free ​
    • Delivery Method​s
    • Delivery Timeframe
    • Track Your Order​
    • Delivery Assistance
    • Return & Exchange Policy
    • Online Orders​
    • Store Purchase​
    • Refund Assistance
    • Product Information​
    • UT & Collaboration
    • Sizing
    • Price
    • Stock Availability
    • ​Alteration​
    • Care Guides
    • Log In / Create Account
    • Membership​ Information
    • E-Newsletter
    • Coupons
    • UNIQLO App / Website
    • ​Recommended Settings
    • Security
    • Store Information​
    • Store Services
    • Promotions
    • StyleHint / LIVE STATION
    • Gift Services
    • RE.UNIQLO
    • UTme!
    • Bulk Orders
    • About UNIQLO
    • Sustainability​
    • Terms & Conditions
    • Privacy Policy / Terms of Use
    • Others

Terms & Conditions

  • Terms and Conditions of Review
  • Arigato Festival: Tote Bag Gift with Purchase - May 2026
  • HEATTECH Sampling Activation Terms & Conditions (Melbourne Only) - Thurs 28 May to Fri 29 May
  • Kinokuniya x MANGA UT Gift with Purchase Terms & Conditions (UNIQLO Chatswood/Mid City Only) - 25 May
  • Kinokuniya x MANGA UT Instagram Giveaway Terms & Conditions - 15 to 20 May
  • Live Station: Arigato Festival Giveaway Terms & Conditions - 21 May 2026
  • UNIQLO App Trip for 2 to Japan Competition Terms & Conditions - April 2026
  • LIVE STATION - MANGA UT SHUEISHA 100th Anniversary Giveaway Terms & Conditions - 27 April 2026
  • Pre-Order Terms & Conditions
  • LIVE STATION - School Holiday Giveaway Terms & Conditions - 9 April 2026
  • UNIQLO Gift Card Terms & Conditions
  • About Trademarks
  • App Terms & Conditions

Contact UNIQLO Australia

By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day

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App Benefits

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