Q. Are there any usage fees to using the app?
The UNIQLO app is free to use. However, there may be data charges from your service provider when downloading and using the app. UNIQLO is not responsible for any data charges which are incurred when downloading or using the app.
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Related information:
- Are there any usage fees to using the app?
- What if I return or exchange my store purchase which used an app coupon?
- How to use App coupons at a UNIQLO store
- How do I use the size chart?
- I received my order in multiple packages, have I been charged additional delivery fees?
- How to use Chatbot and LiveChat
Contact UNIQLO Australia

Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
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