Q. Can I return sale items?
Our returns policy covers all items, including those on promotion or sale.
Related FAQs
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Related information:
- Can I return sale items?
- How do I return or exchange my online order? (Orders placed before the 15th of September 2025)
- An item I bought is now on sale, can you refund the price difference?
- What is a Multi-Buy promotion?
- Free Alteration Week Terms & Conditions (Online Only) - 18th July to 24th July 2025
- Alteration Services FAQ
Contact UNIQLO Australia

Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
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