Q. How can I track my order?
Please see the below tracking links:
AUSTRALIA POST TRACKING:
For the most up to date information, enter your tracking number that starts with '3' on the link below:
https://auspost.com.au/mypost/track/#/search
AUSTRALIA POST TRACKING:
For the most up to date information, enter your tracking number that starts with '3' on the link below:
https://auspost.com.au/mypost/track/#/search
Please note, UNIQLO AU uses Shippit to send out tracking details, the Shippit reference will start with a 'PP', whilst you can also track on Shippit, we suggest tracking directly from the Australia Post site as this will provide the most up to date information.
For orders placed on our new website (from the 16th of September 2025) you can view and monitor your delivery status in real time in your Purchase History here via the UNIQLO app or website.
Contact UNIQLO Australia
By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
