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Q. How do I return an online order via post?

You can return item/s from your online order via the Australia Post returns service, so long as they meet our Change of Mind Policy.

Simply follow these steps to return your item for a refund: Please note a $7.00 return handling fee will be deducted from the refund amount when you use this option. If you wish to exchange an item/s please view our online exchange process
 
2. Fill in the required fields and your return information.
 
3. Print your label at home or at a nearby Australia Post Office.

4. Drop your return parcel at any Australia Post Office or red Post Office Box.
 
You can track the status of your return using the tracking ID provided by Australia Post. The returns process can take up to 14 business days from the date your return was lodged. 

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