How do I return or exchange my Click & Collect order?

Q. How do I return or exchange my Click & Collect order?

REFUND: If you paid via debit/credit card, you can refund part or all of your Click and Collect order at the collection store within 30 days of picking up the order. The refund must be processed to the same card used for payment. Other terms of our Change of Mind Return Policy must be followed (see here). If you paid with PayPal you cannot refund in-store and must return via post (see postal return instructions here).

EXCHANGE: You can exchange your purchases at any UNIQLO Australia store. Please ensure you have proof of purchase and request the exchange within 30 days of picking up your order as well as meeting the other requirements of our Change of Mind Return Policy linked here.

You can find more details about our Change of Mind Return Policy and return methods here.

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