Q. I did not receive a coupon after downloading the app
$5 Welcome Coupons are available for customers who have downloaded the app for the first time. If you have previously downloaded and deleted the app on the same device, you will no longer be eligible for a coupon. You must also register an online account and log in to the app to obtain this coupon to use online or in-store on a purchase over $50.
If you have met these conditions and have still not received your coupon in 24 hours, please contact our Customer Care Team via our Contact Us page.
If you have met these conditions and have still not received your coupon in 24 hours, please contact our Customer Care Team via our Contact Us page.
Related FAQs
Related Q&A
Related Inquiries
Related information:
Contact UNIQLO Australia

Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.