Q. There is an item missing from my order
We're sorry to hear that there is a missing item in your order! Please ensure you have checked with anyone who may have opened the package on your behalf and ensure to open all of the packaging in case it is with another item.
If you still cannot find the missing item, please get in touch with our friendly Customer Care team by via our Contact Us page so we can investigate this.
If you still cannot find the missing item, please get in touch with our friendly Customer Care team by via our Contact Us page so we can investigate this.
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Contact UNIQLO Australia

Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
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