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Q. What happens if an item in my order is not available?

If there has been an unforeseen stock shortage at our warehouse our Customer Care team will always send you an email to confirm this and your invoice will be updated. You will only be charged for the items we have sent you. Please check your inbox/spam folder for this email. Feel free to contact our friendly Customer Care team by via our Contact Us page if you have any concerns or to check if/when this item will be re-stocked.
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Contact UNIQLO Australia

By Chat
*LIVE CHAT: 10am-5pm AEDT Mon to Sun
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
By Phone 1800 864 756 (1800 UNIQLO)
Customer Care Operating hours:
Monday - Sunday: 9am - 5pm AEDT
Closed: Good Friday & Christmas Day

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