Q. What if I return or exchange my store purchase which used an app coupon?
The coupon will lose its value and cannot be replaced when refunding an item. Any returning item that goes below the coupon minimum spend of $50, will void the discount and will be deducted from the item value and cannot be applied to the remaining item/s.
However, if you wish to do a straight exchange for the same item just in a different colour or size, your coupon is still valid and you can exchange for the same value of the item.
However, if you wish to do a straight exchange for the same item just in a different colour or size, your coupon is still valid and you can exchange for the same value of the item.
Related FAQs
Related Q&A
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Related information:
- What if I return or exchange my store purchase which used an app coupon?
- How do I return or exchange my store purchase?
- Can I exchange my in-store purchase?
- How do I return or exchange my online order? (Orders placed before the 15th of September 2025)
- How do I return or exchange my Click & Collect order?
- How do I return a faulty item?
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Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
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Closed: Good Friday & Christmas Day
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