Q. Can I exchange my in-store purchase?
In-store purchases can be exchanged at any of our UNIQLO stores!
You can exchange for any other item of the same value or higher. If exchanging for a higher value item, the price difference will just have to be paid. You can exchange for a lower value item, however this can only be done at the original store of payment as a refund for the price difference has to be processed.
Our stores can not accept exchange requests via postal mail and you must return in person with your item and proof of purchase should you require an exchange.
You can exchange for any other item of the same value or higher. If exchanging for a higher value item, the price difference will just have to be paid. You can exchange for a lower value item, however this can only be done at the original store of payment as a refund for the price difference has to be processed.
Our stores can not accept exchange requests via postal mail and you must return in person with your item and proof of purchase should you require an exchange.
Contact UNIQLO Australia
By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
