How can we help?

Orders placed on our previous website (before the 14th of September 2025)​ 

1. You will only need to book one return with Australia Post here for your return parcel. ​
2. Please include all return forms so our team can identify each order. ​
3. Once processed, only one $8.00 return postage fee will be deducted.​

Orders placed on our new website (from the 16th of September 2025)​

1. Lodge your returns through your Purchase History here via our UNIQLO app or website for each order.​
2. Once lodged, you will only need to book one return with Australia Post for your returns.​
3. When one return has been booked with Australia Post, pack all the items from your separate orders into one return parcel. ​
4. Please also include a print out of the invoice/s of your other orders, found in your Purchase History or note down the order numbers on a piece of paper to assist our returns team to identity your multiple returns.​
5. Once processed, only one $8.00 return postage fee will be deducted.​