Q. Do you offer credit notes for returns?
We don't offer credit notes for returns and can only provide a refund or exchange in line with our return policy.
Please find more details about our in-store and online returns policies via the link here or contact our team via email, chat or phone below.
Please find more details about our in-store and online returns policies via the link here or contact our team via email, chat or phone below.
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- Do you offer credit notes for returns?
- How do I return or exchange my online order? (Orders placed before the 15th of September 2025)
- How do I return or exchange my online order? (Orders placed from the 16th September 2025)
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Contact UNIQLO Australia
By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
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