Q. I forgot to add my coupon to my online order
Once an order has been confirmed we are unable to retroactively apply any vouchers or discounts to it. Please hold onto your coupon for your next online purchase, or contact our Customer Care Team via our Contact Us page if the code is due to expire soon.
Related FAQs
Related Q&A
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Related information:
- I forgot to add my coupon to my online order
- How do I apply a Coupon to my online order?
- How do I return or exchange my online order? (Orders placed before the 15th of September 2025)
- How do I return or exchange my online order? (Orders placed from the 16th September 2025)
- Can I exchange my online order?
- How do I return an online order via post? (Orders placed before the 15th of September 2025)
Contact UNIQLO Australia
By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
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