Q. When will I be charged for my order?
A pre-authorisation amount will be pending once the order has been placed, and your card will be charged once we ship your order from our warehouse.
Related FAQs
Related Q&A
Related Inquiries
Related information:
- When will I be charged for my order?
- Can I make changes to my order?
- How do I return or exchange my online order? (Orders placed before the 15th of September 2025)
- I received my order in multiple packages, have I been charged additional delivery fees?
- I have been charged twice for my online order
- Delivery Information
Contact UNIQLO Australia
By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
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