Q. When will I be charged for my order?
A pre-authorisation amount will be pending once the order has been placed, and your card will be charged once we ship your order from our warehouse.
Related FAQs
Related Q&A
Related Inquiries
Related information:
- When will I be charged for my order?
- I have been charged twice for my online order
- I received my order in multiple packages, have I been charged additional delivery fees?
- Can I make changes to my order?
- What happens if an item in my order is not available?
- I haven't received an order confirmation email
Contact UNIQLO Australia

Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
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