Q. When will I receive my order/delivery?
NOTICE (29th of May) - Dispatch Status Update: Due to our recent Thank You Festival last week, there will be a slight delay in shipping some orders.
Please allow 3-6 business days for your order to be shipped from the time your order is placed. For example, if your order was placed on the Saturday 24th of May, please allow until Monday the 2nd of June for it to be sent out. Keep an eye out for a shipping confirmation email and your order status under your Order History.
We apologise for any inconvenience and we hope you love your new UNIQLO goodies when you receive them!
To get the most accurate estimated delivery timeframe please find your postcode below.
VICTORIA
VICTORIA
| Delivery Area | Estimated Delivery (Business Days) |
|---|---|
| Melbourne Metro 3000-3207;3335-3341; 3427-3442;3750-3810; 3910-3920;3926-3944;3975-3978; 3980-3981;8000-8785 | 1-4 Days |
| Bendigo, Geelong, Ballarat, other regional areas 2648;2715;2717;2731-2739; 3211-3334;3342-3424; 3444-3749;3812-3909;3921-3925; 3945-3971;3979;3984-3996 | 1-7 Days |
NEW SOUTH WALES
| Delivery Area | Estimated Delivery (Business Days) |
|---|---|
| Sydney Metro 1000-1920; 2000-2239; 2555-2574; 2740-2786 | 2-5 Days |
| Gosford, Newcastle, Tamworth, Casino, Wollongong, Goulburn, Wagga Wagga, Albury, Bathurst, Dubbo, Broken Hill 1936;2250-2483;2500-2551; 2575-2594;2621-2647;2649-2714; 2716;2720-2730;2787-2880 | 2-7 Days |
QUEENSLAND
| Delivery Area | Estimated Delivery (Business Days) |
|---|---|
| Brisbane Metro, Gold Coast Region, Sunshine Coast Region , Toowoomba City and Near Region 2484-2490;4000-4370;4373-4381; 4400-4405;4500-4580;4600-4610; 4614-4615;9016-9464;9726 | 3-8 Days |
| Rockhampton, Toowoomba, Cairns, Mackay, Townsville, Mt Isa, Mackay, Rockhampton 2484-2490;4000-4370;4373-4381; 4400-4405;4500-4580;4600-4610; 4614-4615;9016-9464;9726 | 3-8 Days |
WESTERN AUSTRALIA
| Delivery Area | Estimated Delivery (Business Days) |
|---|---|
| Perth Metro 6000-6214; 6800-6997 | 3-8 Days |
| Murchison/Goldfields, Bunbury, South Roads, Great Southern Region, Pilbara, Kimberley 6215-6646; 6701-6770 | 3-8 Days |
SOUTH AUSTRALIA
| Delivery Area | Estimated Delivery (Business Days) |
|---|---|
| Adelaide Metro 5000-5171;5800-5950 | 2-5 Days |
| SA Country Near, SA Country Far, Mt Gambier 5201-5734 | 2-7 Days |
AUSTRALIAN CAPITAL TERRITORY (inc. Canberra)
| Delivery Area | Estimated Delivery (Business Days) |
|---|---|
0200-0250;2600-2620; 2900-2914 | 2-7 Days |
TASMANIA
| Delivery Area | Estimated Delivery (Business Days) |
|---|---|
7000-7254;7258-7923 | 3-8 Days |
NORTHERN TERRITORY (inc. Darwin & Alice Springs)
| Delivery Area | Estimated Delivery (Business Days) |
|---|---|
0822;0835-0862; 0872-0875; 0880-0881; 0885-0909, 0800-0821; 0828-0834, 0870-087 | 6-10 Days |
Ordering with Click and Collect? Find more details here.
NEED HELP?
Have a concern about your delivery or tracking details? Click here for more delivery assistance.
Contact UNIQLO Australia
By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
