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Q. Why didn't I receive my cashback or affiliate points for my order?

If you have placed an order on our site through one of our affiliates such as Cashrewards or the Qantas Frequent Flyer program and have any concerns, please ensure to check the terms and conditions on the relevant UNIQLO page as some items may not be eligible for points/cashback.

If you still require assistance after checking the terms and conditions, please contact the relevant affiliate directly for further assistance.
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