Q. Can I use my purchase history as a receipt?
The purchase history does not replace a receipt when processing a return or exchange, and cannot be used as a proof of purchase. The original printed receipt or tax invoice is still required.
For orders placed on our new website (from the 16th September 2025) you can locate your online invoice and your E-Receipts in your Purchase History here which can be used as your proof of purchase in store.
For more information about E-receipts please click here.
For orders placed on our new website (from the 16th September 2025) you can locate your online invoice and your E-Receipts in your Purchase History here which can be used as your proof of purchase in store.
For more information about E-receipts please click here.
Contact UNIQLO Australia
By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
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1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
