Q. I have been refunded the wrong amount
We're sorry to hear your concern about your refund amount. When checking your refund amount, please note that an $8.00 handling fee is deducted from all returns via postal mail as per our Returns Policy. This may account for any discrepancies between the original value of your order and the total refund received. Please also take into account any coupons that were applied at the checkout as they are non-refundable, please click here to find more details about how coupon codes affect your return.
If you still believe you have been incorrectly charged please contact our Customer Care Team via our Contact Us page.
If you still believe you have been incorrectly charged please contact our Customer Care Team via our Contact Us page.
Contact UNIQLO Australia
By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
