Q. Where do I find the pouch for my Ultra Light Down?
Our Ultra Light Down (ULD) range have their own individual pouches attached and can sometimes be located inside the pockets or near the neck area. The pouch can also be located in the inside pocket on the left part of the garment.
As this can be easily missed, we advise checking all pockets on the inside and outside of the jacket in the event it has been misplaced during packing. If you’re still unable to locate your pouch please get in touch with our Customer Care team below.
As this can be easily missed, we advise checking all pockets on the inside and outside of the jacket in the event it has been misplaced during packing. If you’re still unable to locate your pouch please get in touch with our Customer Care team below.
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Related information:
- Where do I find the pouch for my Ultra Light Down?
- How do I find out if a product is available in my local store?
- How can I find a UNIQLO Australia store?
- How can I find out when an item will be back in stock?
- Where do you source your materials from?
- Hobart LifeWear Pop Up - 11th to 18th of May 2025
Contact UNIQLO Australia

Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
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1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
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