Q. I have been charged twice for my online order
If you are seeing a duplicate charge from us for your online order, this may be because your order was placed twice. Please check your email or account for any extra order confirmations. Should you wish to return any extra orders, you may do so following the instructions included in your order parcel.
However if you cannot locate any duplicate orders in your email or account, please get in touch with our friendly Customer Care team via our Contact Us page who will be able to assist with investigating further.
However if you cannot locate any duplicate orders in your email or account, please get in touch with our friendly Customer Care team via our Contact Us page who will be able to assist with investigating further.
Contact UNIQLO Australia
By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
