How can we help?

• When will the gift with purchases be available?

  This gift with purchase will be available on Monday, 7th July 2025, whilst stocks last. 
  IN-STORE: Available at all UNIQLO Australia stores during opening hours. Please visit here to see the opening hours for your local store.
  ONLINE: Orders placed from 8:00AM AEST. 
   

• How do I know if I am eligible for the gift with purchase?

  Purchase any CHIIKAWA x JOKE BEAR AND FRIENDS UT to receive a free sticker pack on Monday, 7th July 2025. Whilst stocks last.
  IN-STORE: Purchase during opening hours and present your qualifying receipt at the redemption counter. Please visit here to see the opening hours for your local store. Strictly whilst stocks last.
  ONLINE: Orders (including Click and Collect) from 8:00AM AEST. Whilst stocks last. 

• How do I know if the gift are still available?

  Quantities available online and in each store will vary and are limited.
  IN-STORE: We are unable to confirm availability of the gift at stores so we suggest heading into your local store to check with our team. Please visit here to see the opening hours for your local store.
  ONLINE: If we have stock available it will be included in your order whilst stocks last. It will not appear at the checkout or your order confirmation. 
   

• Can I receive more than one gift with purchase?

  There is only one gift per customer per day for any CHIIKAWA x JOKE BEAR AND FRIENDS UT purchases whilst stocks last. Quantities available online and in each store will vary and are limited.
  IN-STORE: Present your qualifying receipt at the redemption counter.  
  ONLINE:  The gift will not show in cart but will be included in the order for eligible customers.    

• Can I keep the gift with purchase if I return items from my order/purchase?

  Yes, you are welcome to keep your gifts even if you return a part or all of your purchase.

• If I order a Click & Collect, how do I receive my gift with purchase?

  If you order Click & Collect and you are eligible for a free gift we will include this inside your Click & Collect parcel whilst stocks last. Please note that it will not appear in your shopping cart at the time of checkout. Whilst stocks last.

• What's included in the sticker pack?

  There are 5 stickers in each pack!
  Packaging size: 11cm x 15cm
  Individual stickers: 4 stickers are 9.5cm x 6cm and 1 is 8.3cm x 6.5cm

Shop our CHIIKAWA x JOKE BEAR AND FRIENDS UT range by clicking below!