Q. NOTICE: Click & Collect Temporarily Unavailable – 1st to Mid-September 2025
From Monday the 1st of September 12:00AM AEST, our Click and Collect service is temporarily unavailable for all UNIQLO Australia stores while we prepare for our online store update in mid-September. The service is expected to resume Tuesday the 23rd of September.
For more details about our upcoming online store updates, please click here.
Already placed an order with Click and Collect? No problem! Your order will be sent to your nominated store as normal and an email will be sent to you once it arrives.
*Just ensure to pick up your order within two weeks or a refund to your original payment method will be processed.
*Just ensure to pick up your order within two weeks or a refund to your original payment method will be processed.
In the meantime, you can find your local UNIQLO store here or order with home delivery to your preferred address. Find out more about home delivery here.
Thanks for your understanding while we make some changes. We look forward to resuming our Click and Collect operation shortly.
Contact UNIQLO Australia
By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
