- UNIQLO Australia Customer Service
- Product
- Product Information
- About Soft Puffy Shoulder Bag | How to Secure the Strap
About Soft Puffy Shoulder Bag | How to Secure the Strap
About Soft Puffy Shoulder Bag | How to Secure the Strap
This guide explains how to secure the strap of the UNIQLO : C Soft Puffy Shoulder Bag (Product ID: 483802) to prevent loosening.
If the strap becomes loose or detaches, we recommend the technique below and follow the steps to adjust the strap according to your desired length:
STEP 1
This picture is showing the original state of the strap when purchased.

STEP 2
Insert the end of the strap into the center of the adjuster and pull it through to the back.

STEP 3
Pull the strap gently but firmly so that it stays secure and does not loosen.

HOW TO SECURE THE STRAP:
NEED HELP?
If you are still having any trouble, please contact our Customer Care team below via email, phone or chat.
If the strap becomes loose or detaches, we recommend the technique below and follow the steps to adjust the strap according to your desired length:
STEP 1
This picture is showing the original state of the strap when purchased.
STEP 2
Insert the end of the strap into the center of the adjuster and pull it through to the back.
STEP 3
Pull the strap gently but firmly so that it stays secure and does not loosen.
HOW TO SECURE THE STRAP:
NEED HELP?
If you are still having any trouble, please contact our Customer Care team below via email, phone or chat.
Related FAQs
Related Q&A
Related Inquiries
Related information:
Contact UNIQLO Australia
By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.