1. UNIQLO
  2. UNIQLO Australia Customer Service
  3. Return & Exchange
  4. Online Orders

Q. The card I paid with has been lost, cancelled or stolen. How will you refund me?

Refunds are automatically issued back to the card of purchase. If our initial attempt to transfer funds back to you fails you will be contacted by one of our friendly Customer Care agents to arrange an alternative method of refund. However, usually your bank will have a process to transfer funds from your old card to the new card and an alternate refund method is not required.
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*LIVE CHAT: 10am-5pm AEDT Mon to Sun
Closed: Good Friday & Christmas Day
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Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
By Phone 1800 864 756 (1800 UNIQLO)
Customer Care Operating hours:
Monday - Sunday: 9am - 5pm AEDT
Closed: Good Friday & Christmas Day

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