Q. How long do I have to make a return?
If for any reason you are not happy with your purchase you may return them to us or complete an exchange within 30 days of the date of purchase, or for online orders within 30 days of the date of delivery so long as the items meet our Change of Mind Returns Policy.
Item/s purchased in one of our stores can only be returned for a refund at the original store of purchase within 30 days or exchanged at any other store.
If you need to exchange your item, this can be done at any of our stores (find your closest store here). In-store purchases cannot be returned via postal mail.
You can find out more information about our return and exchange processes for store and online purchases via the link here.
Item/s purchased in one of our stores can only be returned for a refund at the original store of purchase within 30 days or exchanged at any other store.
If you need to exchange your item, this can be done at any of our stores (find your closest store here). In-store purchases cannot be returned via postal mail.
You can find out more information about our return and exchange processes for store and online purchases via the link here.
Contact UNIQLO Australia
By Chat
*LIVE CHAT: 10am-5pm AEDT Mon to Sun
Closed: Public Holidays
Closed: Public Holidays
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Customer Care Operating hours:
Monday - Friday: 9am - 5pm AEST
Saturday / Sunday / Public Holidays: Closed
Monday - Friday: 9am - 5pm AEST
Saturday / Sunday / Public Holidays: Closed
