Q. The app won’t open and I cannot access my coupons in-store
Not to worry, you can also access your coupons from your online account on the UNIQLO website. Once logged in, you will be automatically directed to the Membership page in your account. Just click on “Coupons” to access your available coupons.
Otherwise, please try putting your device on airplane mode, turning it off and back on, then launching the app again. If you are still having trouble, please speak with a team member in store or contact our Customer Care Team via our Contact Us page.
Otherwise, please try putting your device on airplane mode, turning it off and back on, then launching the app again. If you are still having trouble, please speak with a team member in store or contact our Customer Care Team via our Contact Us page.
Contact UNIQLO Australia
By Chat
*LIVE CHAT: 10am-5pm AEDT Mon to Sun
Closed: Public Holidays
Closed: Public Holidays
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Customer Care Operating hours:
Monday - Friday: 9am - 5pm AEST
Saturday / Sunday / Public Holidays: Closed
Monday - Friday: 9am - 5pm AEST
Saturday / Sunday / Public Holidays: Closed
