1. UNIQLO
  2. UNIQLO Australia Customer Service
  3. Online
  4. Payment & Checkout

Q. It says my App coupon is not valid when ordering online

We're sorry to hear your coupon is not valid when trying to order online. Please ensure you are meeting the terms and conditions of the coupon, as there are set expiry dates and minimum spends.

If you do meet the terms and are still experiencing issues applying your coupon, please get in touch with our Customer Care Team via our Contact Us page and they can further investigate. 
 
Was this information helpful?
YES
NO
If you still need help please contact our Customer Care team below.
Please let us know your feedback so we can improve.
Please let us know which part of this page is hard to understandPlease let us know what information you are looking forPlease let us know which part was different from the description in the article?Please let us know how we can improve our policy/service to meet your needsPlease let us know your feedback.

Note: Please do not fill in any personal information.

Your feedback will escalated to our internal teams for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback given here.

Please enter your comments below:

Send

Contact UNIQLO Australia

By Chat
*LIVE CHAT: 10am-5pm AEDT Mon to Sun
Closed: Public Holidays
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
By Phone 1800 864 756 (1800 UNIQLO)
Customer Care Operating hours:
Monday - Friday: 9am - 5pm AEST
Saturday / Sunday / Public Holidays: Closed

Related services

UNIQLO APP

App Benefits

Receive a $5 off coupon when you register as a new app member*. Whether you’re shopping in store or online, the UNIQLO app offers lots of handy features.
UNIQLO Home Store Locator Terms of Use Privacy Policy Accessibility Careers LifeWear

COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.