Q. How much do postal returns cost?
When lodging your online order for return via Australia Post, an $8.00 handling fee will be deducted from the total refund amount once we have received and processed your order.
- We can only accept online orders for postal return
- You can exchange your item at any UNIQLO Australia store
- Pay in Store orders must be returned to the original store of payment
Please visit our Return Information page for more details.
- We can only accept online orders for postal return
- You can exchange your item at any UNIQLO Australia store
- Pay in Store orders must be returned to the original store of payment
Please visit our Return Information page for more details.
Related FAQs
Related Q&A
Related Inquiries
Related information:
- How much do postal returns cost?
- How much does shipping/delivery cost?
- Are there any items excluded from the returns policy?
- How do I return or exchange my online order? (Orders placed before the 15th of September 2025)
- How do I return or exchange my store purchase?
- Do you offer credit notes for returns?
Contact UNIQLO Australia
By Chat
Operating 10:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
By Email
Our Customer Care team will get back to you within 1 business day.
For anything time critical please call us via the number below.
For anything time critical please call us via the number below.
By Phone
1800 864 756 (1800 UNIQLO)
Operating 9:00 AM - 5:00 PM AEST Mon to Sun
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
Reduced Hours: ANZAC Day - 1:00 PM to 5:00 PM AEST
Closed: Good Friday & Christmas Day
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